Terms and Conditions

Terms & Conditions

There are our terms and conditions. Please read them with care.

Prices: All prices shown include VAT or carriage. All prices shown are correct at time of publishing and are subject to change without prior notice. 

VAT: Charged at the current rate of 20% to customers within the European Community. 

Payment: We accept Visa & MasterCard credit cards. We also accept debit cards. We will require the full card number, expiry date, issue number and cardholder’s full statement address details. For sales in excess of £100, we can only deliver to the credit card address.  We also accept bank transfers - please contact us for our bank account details. 

Our right of cancellation: If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation. 

Overseas Customers: We are able to export most of our product range. If you are situated outside the European Community (Far East, Africa, Asia, North/South America & Australasia), UK VAT is not payable. Customers within the EC are charged VAT unless you have a VAT registered business and are able to give us a valid VAT number (proof of business will be required i.e letterhead).  We are able to accept credit cards from within Europe, Australia and the Americas only. 

Returns Procedure: Before returning any goods please read all our terms and conditions.  AKS Tuning must be informed in writing of any items that you wish to return for credit or exchange within 7 working days commencing the day of delivery. 

Further T&C: Parts ordered to customer's specification cannot be returned unless the goods are not of satisfactory quality, not fit for purpose or not as originally described  All orders returned with 7 working days (commencing the day after receipt of the goods, see returns procedure) will be credited in full.  Orders that have been correctly supplied and are cancelled after this period will be subject to a 25% minimum handling charge.  Any shortfall or damages to goods must be notified as soon as is reasonably possible following receipt of the goods.  Specially ordered parts cannot be cancelled or returned under any circumstances. All parts being returned must be in resalable condition. Items will not be accepted if they appear to have been fitted, had sealant/grease applied or the packaging damaged.  

We accept no claim for labour under any circumstances.  All goods remain the property of AKS Tuning until paid for and payment received in full.  All products intended to be painted must be trial fitted to vehicle prior to painting.

Any item painted will not be accepted for refund in any circumstance. 

Returns will not be accepted under any circumstance 28 days after delivery.

Phone calls are recorded and only used for customer service purposes.